Water Purifier Service FAQs in Vizag
Upfront answers regarding doorstep inspection fees, spare parts rates, technician arrival time, and borewell water treatment.
Pricing & Fees
What are your doorstep visiting and inspection charges in Visakhapatnam?
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Our fixed doorstep inspection charge is ₹199 across Madhurawada, PM Palem, MVP Colony, Gajuwaka, and all Vizag localities. If you approve the repair or filter replacement, this ₹199 inspection fee is 100% adjusted against your final service bill so you never pay twice.
Pricing & Fees
How much does a routine water purifier service cost in Vizag?
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Standard general service costs ₹199 to ₹299, which includes a complete 12-point health diagnostic, pre-filter bowl cleaning, digital TDS test of raw and pure water, pump pressure verification, and leak check.
Pricing & Fees
When and how do I pay for the service? Are there any advance charges?
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We follow a strict 100% Pay-After-Satisfaction policy. You never pay any advance. You can pay via UPI (Google Pay, PhonePe, Paytm), Cash, or Net Banking only after the technician finishes the service and tests the water output in front of you.
Service & Dispatch
How quickly can an AQUASMART technician reach my home in Vizag?
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Our average arrival time is 30 to 45 minutes for Madhurawada, PM Palem, Kommadi, Yendada, and MVP Colony. For other parts of Visakhapatnam (such as Gajuwaka, Seethammadhara, Dwaraka Nagar), our technicians arrive within 60 minutes.
Service & Warranty
Do you provide a warranty on replaced spare parts and service?
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Yes! All replaced electrical parts (Booster Pumps, SMPS Power Adapters, Solenoid Valves) come with an official 1-year doorstep replacement warranty. Replacement filters and RO membranes include a 90-day to 1-year warranty with a printed guarantee invoice.
Service & Quality
Are the replacement filters and spare parts genuine and certified?
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Absolutely. We carry 100% factory-sealed, food-grade OEM-certified filters (5-micron spun polypropylene, coconut-shell activated carbon blocks, and NSF-certified 80 GPD TFC RO membranes). Technicians open all sealed boxes directly in front of you.
Troubleshooting
How often should I change the filters in my water purifier?
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The external 5-micron spun pre-filter candle should be replaced every 3 to 4 months due to Vizag coastal borewell sediment. The internal sediment filter and carbon block should be changed every 9 to 12 months. The RO membrane typically lasts 18 to 24 months with regular pre-filter maintenance.
Troubleshooting
Why has my RO purifier suddenly stopped producing pure water?
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Common causes include: (1) A choked 5-micron pre-filter blocking raw water entry, (2) A defective 24V Solenoid Valve (SV) failing to open, (3) A burned SMPS power adaptor, (4) Low water pressure in your overhead tank, or (5) A triggered auto-cutoff float switch in the storage tank.
Troubleshooting
Why is water leaking from the bottom of my RO purifier?
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Water leakage usually originates from loose push-fit connector elbows, a pinched rubber O-ring seal on the pre-filter housing bowl, a cracked membrane canister, or a worn booster pump head gasket. Turn off the inlet ball valve and call 8688056962 immediately.
Water Quality & TDS
What is the ideal drinking water TDS level for Vizag borewell water?
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According to WHO and BIS (IS 10500) standards, the recommended drinking water TDS level is 70 to 150 mg/L (PPM) with balanced essential minerals. If purified water TDS is below 50 PPM, it may taste flat; if it is above 200 PPM, it indicates membrane exhaustion.
Water Quality & TDS
My borewell TDS is over 1,200 PPM in Madhurawada. Can your RO purifier treat it?
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Yes! We install high-rejection 80 GPD / 100 GPD TFC RO membranes with high-pressure 100 PSI copper booster pumps specifically tuned for high-salinity groundwater in Madhurawada, PM Palem, and coastal Vizag, achieving 92% to 96% salt rejection.
Brands & Models
Which water purifier brands do you repair and service?
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We service all leading domestic and commercial water purifiers, including Kent RO (Grand Plus, Pearl, Prime, Superb), Aquaguard / Eureka Forbes (Geneus, Enhance, Reviva), Pureit / HUL (Classic, Marvella, Copper+), Livpure (Glo, Touch, Bolt), Blue Star, AO Smith, Havells, V-Guard, and custom assembled systems.
Installation & Shifting
How much does it cost to uninstall and relocate an RO purifier in Vizag?
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RO uninstallation is ₹249, new location wall mounting & installation is ₹399, and a complete doorstep relocation package (uninstallation + transportation + re-installation with new inlet pipe & Teflon sealing) is ₹599 to ₹699.
Still Have Questions or Ready to Book?
Our technicians in Madhurawada and Visakhapatnam are ready to assist you. Call or WhatsApp directly for instant answers.